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Terms & Conditions

Effective Date: 26/09/2025
Company Name: Concept Management Consulting Limited
Company Number: 06853274 
Registered Office: Royal House, Tennyson Street, Bolton, BL1 3HW
Website: www.conceptmanagement.co.uk

 

  1. Introduction

These Terms and Conditions govern your use of our website and services. By accessing this website and/or engaging with Concept Management Consulting Limited (“Concept Management”, “we”, “our”, or “us”), you agree to these Terms in full. If you do not accept these Terms, you must not use our website or services.

 

  1. Our Services

Concept Management provides a range of IT asset disposition (ITAD), data destruction, WEEE-compliant recycling, electronic component recovery, and ancillary services including but not limited to:

  • Secure Data Destruction (on-site/off-site)
  • Hard Drive Destruction
  • Secure Data Erasure
  • X-ray Film and Tape Destruction
  • Office Relocations
  • RoHS Conversions
  • Electronic Component Recovery

All services are delivered in accordance with UK legislation, including WEEE Regulations, GDPR, and the Data Protection Act 2018.

 

  1. Eligibility

Our services are intended for use by UK-based organisations, including businesses, government bodies, educational institutions, and healthcare providers. By using our services, you confirm that you are authorised to represent your organisation.

 

  1. Pricing & Quotations

Any quotation provided is valid for 30 days unless otherwise stated. All prices exclude VAT unless explicitly stated. Services quoted as “Free” (e.g. Free Computer Disposal) are subject to eligibility and minimum collection quantities.

We reserve the right to change pricing or refuse service based on unforeseen circumstances, logistical challenges, or breach of terms.

 

  1. Collections & Deliveries
  • Scheduling: Collections must be booked in advance via phone, email, or our website.
  • Access Requirements: It is your responsibility to ensure adequate access, parking, and loading conditions on-site.
  • Packaging: Equipment must be packaged safely for transport unless otherwise agreed.
  • Cancellations: Cancellations must be made at least 24 hours in advance. Failure to do so may result in a call-out fee.

 

  1. Data Destruction & Compliance

We use industry-recognised data destruction methods, including software-based erasure and physical shredding, in accordance with:

  • NCSC and HMG Infosec standards
  • DOD 5220.22-M wipe pattern
  • ISO 9001, 14001, 27001, 45001
  • ADISA certification (where applicable)

We issue certificates of data destruction on request. While all reasonable steps are taken to ensure full data sanitisation, Concept Management cannot be held liable for pre-existing data breaches or data left on devices due to improper user formatting or reporting.

 

  1. Ownership & Liability

You confirm that all items provided to Concept Management for disposal or reuse are free from third-party claims, leases, or liens. By handing over equipment, you transfer full ownership of those assets to Concept Management unless otherwise agreed in writing.

We do not accept liability for any indirect loss, loss of data, or consequential damage arising from the collection or processing of equipment unless caused by proven negligence.

 

  1. Environmental Responsibility

Concept Management is committed to zero landfill, environmental best practice, and reuse-first principles. We aim to refurbish and reuse as much equipment as possible before resorting to recycling.

We comply with all relevant UK environmental regulations, including:

  • The Waste Electrical and Electronic Equipment (WEEE) Regulations
  • The Restriction of Hazardous Substances (RoHS) Directive
  • Environmental Protection Act 1990

 

  1. Warranties & Guarantees

Concept Management does not provide warranties on used or recycled goods unless explicitly agreed. Refurbished equipment, if sold or donated, is provided “as-is” unless otherwise stated in writing.

 

  1. Website Use

All content on this website, including text, images, trademarks, and code, is the property of Concept Management or its licensors. You may not reproduce, distribute, or exploit content for commercial use without our written permission.

We do not guarantee the website will be error-free or uninterrupted, and we accept no responsibility for any loss caused by its unavailability.

 

  1. Privacy & Data Protection

Our handling of personal and organisational data is governed by our [Privacy Policy] and UK GDPR. We only collect, store, and process data necessary to deliver our services and fulfil our legal obligations.

 

  1. Force Majeure

Concept Management will not be held liable for delays or failures caused by circumstances beyond our control, including acts of God, strikes, supplier failure, or government restrictions.

 

  1. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

 

  1. Changes to Terms

Concept Management reserves the right to amend these Terms & Conditions at any time. Any updates will be posted on this page with the revised effective date.

 

  1. Contact

If you have any questions regarding these Terms or require clarification, please contact us:

📍 Concept Management
Royal House, Tennyson Street, Bolton, BL1 3HW
📧 Email: justask@conceptmanagement.co.uk
📞 Phone: 01204 363184

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